Screen every malpractice inquiry without wasting an attorney's hour.
Malpractice firms hear from many people and take few cases, because Florida requires real investigation before a claim can be filed. Your attorneys need the facts fast, and callers deserve a kind, clear answer either way. We build bilingual AI intake for Miami malpractice firms that screens each inquiry, gathers the timeline, and books the consults worth an attorney's time.
We build the technology and the content. Your attorneys make every legal judgment and approve every word clients see. Nothing we deliver is legal advice. Se habla español.
The short answer
Aday Interactive, Inc. builds AI intake for medical and professional malpractice law firms in Miami-Dade and Broward. The agent answers in English and Spanish, gathers the treatment or engagement timeline, the injury, and key dates, and books the consultation. It never tells a caller that a doctor or professional was negligent.
Every malpractice claim starts with a timeline.
Here is what prospective clients type into ChatGPT and Google for each matter, and what the intake agent does with them.
Misdiagnosis and delayed diagnosis
What clients ask
"Doctor missed my cancer, can I sue?"
What the agent does
Records when symptoms were reported, when the diagnosis came, and the providers involved, without commenting on whether care was wrong.
Surgical errors
What clients ask
"Surgery went wrong, lawyer Miami"
What the agent does
Collects the hospital, the procedure, the date, and the outcome, and notes any follow-up surgeries.
Birth injuries
What clients ask
"Birth injury lawyer Florida"
What the agent does
Uses gentle, firm-approved language, records the birth date, hospital, and the child's condition, and routes to an attorney quickly.
Medication and pharmacy errors
What clients ask
"Wrong medication given at hospital"
What the agent does
Records the medication, who prescribed or dispensed it, the date, and the harm that followed.
Legal and accounting malpractice
What clients ask
"My lawyer missed a deadline"
What the agent does
Collects the name of the professional first, so your team can run the conflict check before the consult, then records the engagement, the error claimed, and when the caller learned of it.
What gets escalated to your team
The agent is set up to treat any death, any birth injury, and any caller who says a key date is approaching or a record is about to be destroyed as urgent. It transfers the call live to the on-call attorney's phone and, if nobody answers, texts them an urgent alert with the call summary. The caller is told when to expect a call back.
The rules your intake has to live inside.
Every agent we build is fenced before it says a word. These are the lines that matter most in malpractice work. Your ethics counsel reviews the full list during setup.
No negligence opinions
The agent never says a doctor or professional did something wrong, and never predicts a result (Florida Bar Rule 4-7.13). Only an attorney, with expert review, can judge that.
Built for presuit
Florida medical negligence claims require a presuit investigation and notice before suit (Fla. Stat. § 766.106), including a corroborating medical opinion (§ 766.203). Intake gathers what that review needs, so cases start faster.
Dates flagged, not judged
Malpractice time limits are short and fact-specific. The agent records when treatment happened and when the caller learned of the injury, and marks the record for attorney review. It never says whether a claim is still valid.
Health details kept to the minimum
Intake records the condition and providers in general terms. Medical records come later, through a secure channel your firm controls, never by text.
On every call and message, the agent names your firm, says it is a law firm, and identifies itself as an assistant, never an attorney.
Free estimate · your numbers only
What are the inquiries that do not sign worth to your firm?
For fee value, use the fee the firm keeps on a typical malpractice case, not the settlement. The starting values are a rough example for malpractice. Move them to your own numbers.
Today
- Signing today
- 0.8 a month · 9 a year
- Not signing
- 14.3 a month · 171 a year
Estimate · if your rate rose
from 5% to 6%
+$45,000 a year
about +$3,750 a month in estimated new fees
- Estimated value of all inquiries that did not convert, 12 months
- $4,275,000
14.3 a month × 12 months × $25,000
This is an estimate, not a prediction. Not every one of these is winnable, and we will not tell you what your rate will become. Nobody honestly can. Based only on the numbers you enter. Not a projection, benchmark, or guarantee of results. Nothing you enter is sent to us.
How to read this estimate. It multiplies the numbers you enter, nothing more. It does not count costs, refunds or unpaid bills, seasonal swings, or how much new work your team can take on. The starting values are rough examples, not industry data or results from any firm. This is not legal, financial, or tax advice, and Aday Interactive, Inc. does not promise any result.
Four steps, priced up front.
Or see it as one package: the Law Firm Front Desk, in three levels from $1,950.
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1
Free
Bar Compliance and AEO Audit
A rule-labeled check of your current site against the Florida Bar advertising rules, plus how readable it is to AI search. Bring the report to your ethics counsel.
Run the audit → -
2
$1,950 · one day
Growth Systems Intensive
We map how inquiries reach your firm today, then build booking with reminders, missed-call text-back, a 7-day bilingual follow-up, and chat answers drawn from your approved FAQs. Credits in full toward Implementation if it starts within 60 days.
See Growth Systems → -
3
From $5,000 · 90 days
Implementation
The bilingual voice and messaging agent, screening paths by claim type, timeline and date capture for presuit review, name capture for your conflict check, decline letters your firm approves sent by text or email, and Spanish practice-area pages built for AI search.
See AI employees → -
4
From $649 / month
Care
The Practice seat keeps the system we build live, patched, and backed up for $649 a month, with 5,000 texts and 150 minutes of AI voice included each month. Optional monthly hours cover call review and prompt changes, because an agent only improves when someone reviews its calls.
See pricing →
Project work bills 50/25/25 on milestones. Use above the seat’s allowance is $0.03 per text segment and $0.25 per minute of AI voice, on the monthly invoice. Carrier registration for texting depends on carrier approval, so we never promise an activation date.
How many attorney hours went to calls that were never cases?
In 30 minutes we walk through how inquiries reach your firm today, where they leak, and what an intake agent would handle. Founder-led by Brandon Aday from our Coral Gables office.
or call 305-209-8453 · se habla español