Malpractice firms hear from many people and take few cases, because Florida requires real investigation before a claim can be filed. Your attorneys need the facts fast, and callers deserve a kind, clear answer either way. We build bilingual AI intake for Miami malpractice firms that screens each inquiry, gathers the timeline, and books the consults worth an attorney's time.
We build the technology and the content. Your attorneys make every legal judgment and approve every word clients see. Nothing we deliver is legal advice. Se habla español.
The short answer
Aday Interactive, Inc. builds AI intake for medical and professional malpractice law firms in Miami-Dade and Broward. The agent answers in English and Spanish, gathers the treatment or engagement timeline, the injury, and key dates, and books the consultation. It never tells a caller that a doctor or professional was negligent.
Here is what prospective clients type into ChatGPT and Google for each matter, in English and Spanish, and what the intake agent does with them.
What clients ask
"Doctor missed my cancer, can I sue?" · "el médico no detectó mi enfermedad"
What the agent does
Records when symptoms were reported, when the diagnosis came, and the providers involved, without commenting on whether care was wrong.
What clients ask
"Surgery went wrong, lawyer Miami" · "error en la cirugía"
What the agent does
Collects the hospital, the procedure, the date, and the outcome, and notes any follow-up surgeries.
What clients ask
"Birth injury lawyer Florida" · "lesión de mi bebé al nacer"
What the agent does
Uses gentle, firm-approved language, records the birth date, hospital, and the child's condition, and routes to an attorney quickly.
What clients ask
"Wrong medication given at hospital" · "me dieron el medicamento equivocado"
What the agent does
Records the medication, who prescribed or dispensed it, the date, and the harm that followed.
What clients ask
"My lawyer missed a deadline" · "mi abogado perdió mi caso por negligencia"
What the agent does
Collects the name of the professional first, so your team can run the conflict check before the consult, then records the engagement, the error claimed, and when the caller learned of it.
What gets escalated to your team
The agent is set up to treat any death, any birth injury, and any caller who says a key date is approaching or a record is about to be destroyed as urgent. It transfers the call live to the on-call attorney's phone and, if nobody answers, texts them an urgent alert with the call summary. The caller is told when to expect a call back.
Every agent we build is fenced before it says a word. These are the lines that matter most in malpractice work. Your ethics counsel reviews the full list during setup.
The agent never says a doctor or professional did something wrong, and never predicts a result (Florida Bar Rule 4-7.13). Only an attorney, with expert review, can judge that.
Florida medical negligence claims require a presuit investigation and notice before suit (Fla. Stat. § 766.106), including a corroborating medical opinion (§ 766.203). Intake gathers what that review needs, so cases start faster.
Malpractice time limits are short and fact-specific. The agent records when treatment happened and when the caller learned of the injury, and marks the record for attorney review. It never says whether a claim is still valid.
Intake records the condition and providers in general terms. Medical records come later, through a secure channel your firm controls, never by text.
On every call and message, the agent names your firm, says it is a law firm, and identifies itself as an assistant, never an attorney.
Or see it as one package: the Law Firm Front Desk, in three levels from $1,950.
Free
A rule-labeled check of your current site against the Florida Bar advertising rules, plus how readable it is to AI search. Bring the report to your ethics counsel.
Run the audit →$1,950 · one day
We map how inquiries reach your firm today, then build booking with reminders, missed-call text-back, a 7-day bilingual follow-up, and chat answers drawn from your approved FAQs. Credits in full toward Implementation if it starts within 60 days.
See Growth Systems →From $5,000 · 90 days
The bilingual voice and messaging agent, screening paths by claim type, timeline and date capture for presuit review, name capture for your conflict check, decline letters your firm approves sent by text or email, and Spanish practice-area pages built for AI search.
See AI employees →From $349 / month
The platform seat keeps the system we build live, patched, and backed up, from $349 a month, with text, email, and voice usage billed at cost and no markup. Optional monthly hours cover call review and prompt changes, because an agent only improves when someone reviews its calls.
See pricing →Project work bills 50/25/25 on milestones. Text, email, and voice usage on a system we build is billed at cost, with no markup. Carrier registration for texting depends on carrier approval, so we never promise an activation date.
In 30 minutes we walk through how inquiries reach your firm today, where they leak, and what an intake agent would handle. Founder-led by Brandon Aday from our Coral Gables office.
or call 305-209-8453 · se habla español
Response time
Response time is a target, not a promise. Our AI intake agents aim to answer in under 60 seconds, and typically respond within one to three minutes. Actual timing depends on third-party voice, SMS, and network delivery, which we do not control. We measure the real number and report it in your dashboard rather than guarantee it. Speed also depends on correct account setup, carrier registration (A2P 10DLC), and your intake configuration.
Bar Advertising Notice
The hiring of a lawyer is an important decision that should not be based solely upon advertisements. Prior results do not guarantee a similar outcome. Aday Interactive, Inc. is a technology firm and is not a law firm; nothing on this page is legal advice or creates an attorney-client relationship. Content on this page is illustrative of the technology architecture Aday Interactive builds for law-firm clients; each engagement is scoped and reviewed independently for compliance with the current Rules Regulating The Florida Bar (Chapter 4-7 and Rule 4-1.5) and any additional jurisdictions in which the client firm is admitted. Where content mentions federal or state statutes, ABA Model Rules, or bar-advertising checklists, those references are for informational and educational purposes only and do not constitute legal advice or opinion. The attorney responsible for any client-firm-facing advertising produced by Aday Interactive, Inc. is the client firm's designated ethics counsel or managing attorney. Consult qualified counsel licensed in your jurisdiction before acting on anything you read here.
No, never. That judgment needs an attorney and, in Florida, a qualified medical expert during presuit review. The agent gathers the timeline and books the consultation, so the attorney starts with the facts.
Nothing until an attorney decides. Once an attorney declines the matter, your firm's approved decline letter goes out by text or email in English or Spanish. Most firms have it suggest speaking with another lawyer promptly. The agent never comments on the merits.
Yes. The agent collects the name of the professional first, so your team can run the conflict check before the consult, then records the engagement, the error claimed, and when the caller learned of it.
It can make your firm easier to find and cite. We build English and Spanish practice-area pages that explain Florida's presuit process in plain words, plus LegalService and Attorney schema. No one can guarantee a citation, and we never promise one. Read how AI search picks firms.
No, and we never build it that way. Florida Bar Rule 4-7.18 bars soliciting prospective clients by phone or real-time electronic contact, and the FCC ruled in 2024 (FCC 24-17) that an AI-generated voice counts as an artificial voice under the Telephone Consumer Protection Act. The agent answers people who reach out to your firm, and follows up only with people who asked to hear from you.
Start free, then fixed steps. The Bar Compliance and AEO Audit is free. The Growth Systems Intensive is $1,950 for one day, and it credits in full toward Implementation if Implementation starts within 60 days. Implementation runs 90 days from $5,000 and scales with scope. After launch, the platform seat starts at $349 a month, with text, email, and voice usage billed at cost and optional hours on top. Project work bills 50/25/25 on milestones.