By Brandon Aday
Founder, Aday Interactive, Inc. · 20+ years in enterprise systems and AI · Published November 6, 2026 · 8 min read
The short answer
Start with the records a regulator keeps about you: your bar profile, IAPD or BrokerCheck, NMLS, the NPI registry, or your state license lookup. Then fix your Google Business Profile and the two or three directories your industry uses most. Every one should show the same name, address, phone, services, and credentials as your website.
Before an AI tool names your firm, it tries to confirm you are who you say you are. So it looks past your website, at your Google profile, your regulator record, and the directories people in your field use. If those sources agree, you are easy to cite. If they disagree, the tool has a reason to name someone else.
Most firms have never checked. An old suite number, a former partner still listed, a practice area you dropped two years ago: each one makes you a little harder to confirm. Now here is where to look, industry by industry, and how to fix it in about an hour.
In regulated fields, the strongest source about your firm is not one you wrote. It is the record your regulator keeps, and it is public. Examples: your Florida Bar member profile, the SEC's Investment Adviser Public Disclosure site (IAPD) and FINRA BrokerCheck, NMLS Consumer Access for lenders, the federal NPI registry (NPPES) for clinicians, and the state license lookup for CPAs, real estate licensees, and architects.
Check that each one shows your current firm name, address, and status. An error there is more than a visibility problem. A stale address on a registration can also be a compliance issue, so fix it with the regulator directly.
Your Google Business Profile feeds Google Maps and often the facts Google shows about you. Claim it, verify it, and make the name match your legal or registered name, with no keywords stuffed in. We walk through it field by field in The Google Business Profile Checklist for Regulated Practices. Apple Business Connect and Bing Places are worth claiming too, since other assistants draw on them.
You do not need every directory. Claim and correct the two or three your clients and your peers actually use.
| Industry | Records and directories to check |
|---|---|
| Law firms | State bar profile, Avvo, Justia, FindLaw, Martindale-Hubbell, bar lawyer referral services |
| Medical, dental, med spa | NPI registry, state license lookup, Healthgrades, Zocdoc, Vitals, insurer directories, RealSelf for aesthetics |
| Wealth and family offices | IAPD and BrokerCheck, CFP Board's "Let's Make a Plan", NAPFA, XY Planning Network |
| Real estate | State license lookup, Zillow, Realtor.com, Homes.com, your MLS and brokerage roster pages |
| Accounting and tax | State license lookup, AICPA and state society find-a-CPA tools, IRS Directory of Federal Tax Return Preparers, QuickBooks ProAdvisor and Xero advisor directories |
| Fintech and lending | NMLS Consumer Access, state licensing pages, BBB, Trustpilot, app store listings |
| Marketing agencies | Clutch, DesignRush, Sortlist, Google, Meta, and HubSpot partner directories |
| Architecture and design | State license lookup, AIA's Find an Architect, Houzz, publications that feature your projects |
| Consulting and advisory | Clutch, professional association member directories, LinkedIn company and services pages |
| E-commerce and DTC | Google Merchant Center, Trustpilot or your review platform, marketplace storefronts |
| Franchise and multi-location | A Google profile per location, Apple Business Connect, Bing Places, Yelp, franchise directories |
| Hospitality and venues | TripAdvisor, OpenTable or Resy, The Knot and WeddingWire for event venues, Yelp |
| B2B SaaS | G2, Capterra, cloud marketplaces, the integration directories of tools you connect to |
Open a spreadsheet with one row per listing and check five things on each:
Fix the regulator records first, then Google, then the rest. Note the date of each fix, because directories copy from each other and old data has a way of coming back.
Every listing should copy your website, not the other way around. That means the site itself has to state the facts clearly: the firm's name, address, and phone in the footer, each service on its own page, and attorney, adviser, or clinician pages with their credentials. Structured data, the code that labels those facts for machines, should say the same thing as the visible page. If your website is vague, every directory that copies it will be vague too.
Check your regulator record today; it takes five minutes. Then run the $14.97 GEO Audit to see whether your website states those facts clearly enough for AI tools to repeat. If you are a regulated firm, the free compliance scans for law, medical, wealth, real estate, accounting, and lending also check the license and registration details your site should show.
AI tools and search engines try to confirm who a business is before they name it. When your website, your Google Business Profile, a regulator record, and an industry directory all say the same thing, that is easy. When they disagree on your address, your services, or even your name, the safer choice for the tool is to name someone else.
The regulator record, if your profession has one. It is the hardest source to argue with, and errors there can also be a compliance problem. Then your Google Business Profile, then the leading directory for your industry. Listing on dozens of minor directories adds little.
NAP stands for name, address, and phone number. Consistency means every listing shows them exactly the way your website does, down to the suite number and the legal name. For regulated firms, add license numbers, practice areas, and credentials to that list.
Not to start. Most firms can claim and correct the few listings that matter by hand in an afternoon. Paid sync tools help multi-location businesses keep dozens of listings aligned, but they do not fix regulator records, which you update with the regulator directly.
Once a quarter, and any time something changes: a move, a new phone number, a new partner, a renamed service, a new license. Directories copy from each other, so an old address can come back months after you fixed it in one place.
Informational and educational purposes only
This article reflects Aday Interactive, Inc.'s views on marketing and technology architecture for professional-services firms as of the publication date. Aday Interactive, Inc. is not a law firm, and Brandon Aday is not a lawyer or legal counsel. It is not a substitute for advice from a licensed professional in your jurisdiction and does not create any professional relationship between you and Aday Interactive, Inc. Rules, statutes, checklists, and AI-engine behavior referenced here can change; verify the current versions and consult qualified counsel before acting. Where the article discusses regulated professional practice, those references are for informational and educational purposes only and do not constitute legal, medical, tax, financial, or investment advice. Consult a licensed professional in your jurisdiction before acting on anything you read here.